Substantial Internet Outage Affects Many Sites and Apps

A large-scale web disruption has affected many websites and applications around the world, and users experiencing issues accessing the internet following issues at Amazon’s cloud computing system.

The disrupted apps comprise the social media app Snapchat, the gaming platform Roblox, Signal, and the language learning app Duolingo, along with a host of Amazon-operated operations including its key e-commerce platform and the Ring security doorbell company.

Across the United Kingdom, Lloyds bank was affected as well as its subsidiaries Halifax and Bank of Scotland, with also reports of problems reaching the HMRC site on that morning. Also in the UK, multiple Ring customers turned to social media to state their home gadgets were failing.

In the UK alone, notifications of problems on particular applications totaled the many thousands for each platform.

Amazon reported that the problem originated in the Atlantic coast of the America at Amazon Web Services, a section that offers vital web framework for numerous companies, who lease resources on AWS infrastructure. The cloud platform is the most extensive cloud computing system.

Shortly after midnight (PDT) in the US (8am BST), Amazon confirmed “increased problem frequencies and latencies” for the cloud services in a region on the east coast of the US. The cascading impact was seen to disrupt apps globally, and the problem monitoring service reporting outages with the identical platforms in various regions.

The outage tracker Thousand Eyes, a tool that tracks internet outages, additionally noted a rise in outages on Monday morning, including several cases found in Virginia, the region of the AWS US-East-1 zone where AWS said the issues began.